Shipping Policy

WHERE WE SHIP

We ship anywhere within India.
We also ship internationally to over 150 countries and offer different shipping options as applicable.

SHIPPING CARRIER

Luxury Handicrafts (LH) ships most India orders via Delhivery, Gati Express Ground Services.
International orders are shipped via FEDEX. International Shipping is extra. Read more about International Shipping in our FAQs.
The tracking details and carrier information associated with your order will be provided in your shipment confirmation email.

SHIPPING RATES

INDIA: We offer cheapest shipping all over India.*
INTERNATIONAL: Shipping costs will vary depending on the item purchased, as well as method and location of delivery. Please connect with us over Whatsapp / Email to fetch best shipping rate.
Please get in touch with our Concierge for details on cost effective international shipping.

SHIPPING TIME

Our standard shipping time is 5 Business Days once order is ready for shipping. The expected shipping date for each item is available under the DETAILS section on the product page.
A tracking number with delivery details will be emailed to you when your order ships.
Items that are in stock and shipping from our warehouse are typically processed within 1 to 3 business days and delivered within 7 business days after shipping.
Items that are made-to-order or customized will be ready within 3 weeks and will take 7 business days in delivery after shipping.
Further information on the order status can be provided by our customer care upon request.

TAXES AND CUSTOM DUTIES FOR INDIAN CUSTOMERS

TAXES AND CUSTOM DUTIES FOR INTERNATIONAL ORDERS

International Orders are shipped to on a DDU (Delivery Duty Unpaid) basis
This means product prices displayed are exclusive of all import duties and shipping.
As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are in.
Payment of these at the time of delivery is necessary to release your order from customs on arrival. Our Shipping partner Fedex / DHL will contact you for payment of the import taxes once order reaches your respective country customs. For more information, please write to us on sales@luxuryhandicrafts.in

HOW MUCH WILL I BE CHARGED FOR SHIPPING?

Shipping costs will be calculated based on the packing requirements, size, weight and destination of your shipment.

ARE THERE EVER ANY ADDITIONAL SHIPPING FEES?

Yes, in certain cases there could be additional shipping and handling fee if the product is excessively voluminous or heavy or if it needs special care while transportation.

MAY I REQUEST FOR AN ESTIMATE ON TRANSPORTATION COSTS

Yes! If you require a transportation quote, you will need to provide your Address and Zipcode to our team via email on sales@luxuryhandicrafts.in
We aim to get back to you with an estimate in 2-3 working days

INSURANCE

Luxury Handicrafts insures each purchase during the time it is in transit until it is delivered to you.
We require a signature for any good delivered, at which point responsibility for your purchased goods passes to you.
If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfillment.

IMPORTANT INFORMATION

Order cut-off times are provided as guidelines only, and do not take into account possible delays caused by payment authorization.
Estimated delivery times are to be used as a guide only and commence from the date of dispatch. We are not responsible for any delays caused by destination customs clearance processes.
We are unable to redirect orders once items have been dispatched.
All orders require a signature upon receipt.

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